City Customer Offices closed for Youth Day

10 June 2025

The City’s customer offices will be closed on Monday, 16 June 2025, for Youth Day. Customers are encouraged to make use of the City’s various convenient online payment options.

The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed on the public holiday. Customer offices in the Lansdowne Corner Mall, Liberty Promenade Mall, and Table Bay Mall will also be closed.
 
‘Our residents are encouraged to make use of our online options. We always remind residents to check the City’s website or to call ahead before visiting the nearest office if in doubt. Customers are also reminded that they can settle their municipal account by using the QR code on their invoice, which is embedded with their EasyPay number and outstanding balance, and allows access to the payment portal for an accurate, efficient and secure payment process.
 
‘We are committed to improving our customer office experience for residents and we again encourage customers to make use of our online payment options. Thank you to our account holders for their continued payments and support,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
 
Residents may access the online booking system at https://bookings.capetown.gov.za to book an appointment. See this short YouTube video on how to schedule an appointment: https://bit.ly/3WH8j5o
 
Contacts
 
To register for eServices visit: https://eservices.capetown.gov.za/irj/portal
 
For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za
 
For municipal and City rental payments:
 
Online: www.Easypay.co.za or www.powertime.co.za
 
Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.
 
EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference.
Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops
ATM: Contact your bank to add the City as an ATM beneficiary
 
For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT
 
 
End
 

Published by:
City of Cape Town, Media Office